Mastering Service Operations: A comprehensive guide to implementation

This eBook is your roadmap to unlocking the full potential of ServiceNow GenAI. We’ll deep dive into real-world applications within the Washington DC release, showcasing how GenAI can accelerate incident resolution, automate change management, personalise user experiences, and even implement proactive problem management. You’ll also see how it revolutionises knowledge management, making information readily available for everyone. Get ready to be amazed!