ServiceNow Quickstart Workplace Service Delivery by Devoteam

Learn about our unique program that offers a strategic, swift 12-16 week rollout for ServiceNow’s Workplace Service Delivery (WSD), optimising workspace management and enhancing occupant engagement.

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Common pain points of organisations

Time consuming
Occupants and Facilities are spending too much time on manual and/or unstructured processes requiring duplicate efforts.

Lack of visibility
Facilities lack the tools to track and manage requests from demanding occupants and visibility of the current state of their assets.

Poor occupants experience
Reactive handling of situations and not being able to provide a satisfying workspace on time impacts your teams’ engagement and experience.

Do you see your organisation struggling with the same issues?

See how can we help

The real value Why Quickstart Workplace Service Delivery from ServiceNow and Devoteam?

Our program ensures a structured approach to services and space utilisation, delivering tangible business outcomes and empowering facilities teams with autonomy in application use and administration.

Rapid deployment

Achieve operational efficiency with a swift solution rollout and prioritise essential features for immediate operational benefits.

Enhanced occupant satisfaction

Elevate the workplace experience for users and visitors and align workplace service delivery with organisational goals.

Elevated to best practices

Streamline services and manage facilities with precision and control by standardising platform use for broader operational efficiency.

Reduced costs

Drive down service delivery costs by organising occupants’ interactions in an efficient manner.

What’s included Key features of the Quickstart Workplace Service Delivery

Employee Center (Pro)

Empower employees with advanced self-service capabilities and enable them to efficiently access HR services, benefits, and resources tailored to their needs.

Workplace Case Management

Manage workplace incidents, requests, and inquiries through a structured and automated process, ensuring timely resolution, compliance, and accountability across various HR, IT, and facilities-related scenarios.

Workplace Reservation management

Streamline the process of booking and managing workspace resources, providing employees with a user-friendly interface to reserve desks, meeting rooms, and other facilities, ensuring optimal space utilisation and organisational efficiency.

Workplace Space Management

A centralised platform to strategically plan, optimise, and oversee physical workspace, facilitating tasks such as space allocation, layout design, and utilisation tracking to enhance productivity and employee satisfaction.

Workplace Visitor Management

A simplified visitor check-in process with enhanced security and compliance, enabling organisations to register, track, and manage visitors efficiently, while providing a seamless experience for both guests and hosts.

Don’t take our word for it.

See how did others streamline their employee experience.

Copenhagen logo

The municipality of Copenhagen is home to more than half a million people. This local government had issues handling administrative processes and internal processes. The integration of ServiceNow has increased automation and work procedures, resulting in a better overview of cases and generally more effective operations.

See how they did it →

Why choose us. Discover the power of a platform.

Workflow automation accelerates business efficiency and innovation. The expertise of a ServiceNow Elite Partner helps you scale your enterprise swiftly and sustainably. ServiceNow is a leading-edge platform provider that automates enterprise operations. With a suite of user-friendly applications built on the Now platform, you’ll achieve new levels of workflow automation and business process integration.

15 countries served

1000+ customers

800+ tech experts

240+ advisory consultants

Your award-winning partner

With more than 25 years of service management expertise, we’ll streamline your strategic evolution in innovative and exciting ways.

And you’ll always receive the best bespoke solutions from our team of hundreds of experts across 15 countries – we’ve supported thousands of clients across EMEA and beyond.

With a firm focus on customer-centric design, our management consultants always work in synergy with our delivery experts to drive holistic transformation – so every element of your enterprise is aimed towards excellence.

Your full ServiceNow platform coverage and expertise is backed by the collective brainpower of our International Centres of Excellence (ICE) in Toulouse and Prague – as well as our status as ServiceNow EMEA Elite Partner of the Year 2023 and Global IT Workflow Partner of the Year 2021.

With an award-winning partner by your side, there’s no limit to what you can achieve.