Your challenge. Meeting your service challenges with standardized excellence.
Low digital adoption means you’re not leveraging the technology that can help you excel, so ESM improves automation and supercharges workflow efficiency in every department. With an intuitive, integrated portal you’ll optimize productivity, processes and user request resolutions – making your customers and employees much happier.
How we do it
Focus more on your core business
Treat employees and customers like valued consumers by converting workflows to standardized managed services. Focus on what really matters.
Enhance performance by working smarter
Work towards common goals with a collaborative platform. Automate repetitive tasks and smooth workflows to free up your teams for peak performance.
Maximize productivity with one source of truth
Smash silos and build a single, integrated record system. Maximize productivity with a clear data and operations vision.
Scale your operations sustainably
Eliminate friction with end-to-end digital services that work across your departments. Exceed customer expectations and enhance efficiency.
ESM – get your passport and buckle up
Make sure you reach the full potential of the platform and learn more about ServiceNow Enterprise Service Management capabilities from the experts.
Talk to our expert
ESM Workflows Lead
Devoteam N Platform Middle East
Customer stories Join a growing list of happy companies.
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Insights & Events. The digital world is moving fast. Keep up to date with the latest news and insights.
May 19, 2023
Meet us at the ServiceNow Summits 2023
Devoteam N Platform teams are attending two ServiceNow Summits in…Read more
May 18, 2023
Kickstart Savings with Now Assist AI
ServiceNow Now Assist has just been announced at Knowledge 2023…Read more
May 12, 2023
Introducing Our ESM Champion: Igniting Excellence in Enterprise Service Management!
We are thrilled to announce the arrival of our newest…Read more
May 11, 2023
ETNIC boosts its service delivery with Devoteam N Platform
It’s time to celebrate! Devoteam N Platform is very proud…Read more
April 5, 2023
How Devoteam’s Partnership with ServiceNow is Empowering Businesses in the Middle East
Introduction Digital transformation is a concept that has been gaining…Read more
March 10, 2023
Devoteam N Platform Recognised as the 2023 ServiceNow EMEA Elite Partner of the Year
Paris, March 10, 2023 – Devoteam is proud to announce…Read more
January 9, 2023
6 Workflow Predictions for 2023
2023 is already here and you should know what to…Read more
December 30, 2022
Top Content by Devoteam N Platform in 2022
As we’re kicking off the new year 2023, let’s have…Read more
December 20, 2022
Devoteam N Platform expands its EMEA operations, yet again
It’s been a busy year for our ServiceNow business teams! …Read more
November 7, 2022
Accelerating ESG initiatives with the help of ServiceNow
Some years ago, only a few companies were truly making…Read more