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Win and keep customers with
CSM workflows.

Your future-focused business needs loyal customers. Optimized back-end operations unlock efficiencies to enable excellent customer experiences and satisfaction.

ServiceNow Partner Elite
ServiceNow Authorized Training Partner
2021 Global Partner - Award Winner - ServiceNow
2021 EMEA Partner - Award Winner - ServiceNow
2020 Regional Partner - Award Winner - ServiceNow
Customer workflows - ServiceNow
Customer workflows - ServiceNow
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Your challenge. Maximize your customer lifetime value.

Loyal customers are your business lifeblood. For fast and fluid customer interactions, you need a single self-service portal and streamlined workflows and processes. You’ll deliver delightful customer experiences with efficiently managed location-based work and speeded-up manual customer processes.

Let’s talk

How we do it

Empower customers with a self-service portal

Reduce friction and enhance customer experiences with self-service and predictive intelligence. Build trust with transparency and automated resolutions to common requests.

Connect with your customers consistently

Be present when your customers need you. Create seamless customer experiences with consistent interactions across all channels and devices.

Speed up customer support efficiency

Foster loyalty by resolving complex customer issues quickly and amicably. Use structured workflows to help your teams to work better together.

Resolve potential problems proactively

Discover and fix issues before they affect customers, with proactive IoT and smart ops.

Manage your field services more efficiently

Increase customer satisfaction and boost productivity by optimizing field services infrastructure, installation and repairs.

Talk to us. The right time to talk about your business automation journey is right now.

Customer stories Join a growing list of happy companies.

Copenhagen Airports optimizes the IT infrastructure with ServiceNow Discovery

The snapshot The challenge Copenhagen Airport, commonly referred to as…

INVERSIS chooses Devoteam to strengthen the control and reporting of its services management

The client’s context Inversis is a Spanish leading company that…

Leveraging the power of ServiceNow with Afirme Financial Group

Context Banco Afirme is a provider of financial services based…

Transforming customer service management with ServiceNow

The challenge Our client is a global leading provider of…

Revamping Management frameworks for an enhanced customer experience using ServiceNow

The challenge A public institution in the Saudi Arabia set…

Reducing risk and enhancing security through ServiceNow GRC solution

The challenge This global HR company based in Zurich has…

Insights & Events. The digital world is moving fast. Keep up to date with the latest news and insights.

September 22, 2022

ServiceNow Tokyo release: Strategic Portfolio Management

The new Tokyo release is in the spirit of enhancing…

#itbm#spm#Tokyo release
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Event

ServiceNow World Forum in Paris

Join ServiceNow x Devoteam N Platform and discover how can…

#innovative-tech
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Event

Webinar: AIOps Platforms – shift your approach to Event…

Excellent Event Management is essential for the effective operation of…

#ITOM#ServiceNow
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News

September 21, 2022

Devoteam N Platform hired a record amount of tech talents in September

What a month for our ServiceNow business, Devoteam N Platform!…

#Newcomers
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News

September 16, 2022

Meet us at the ServiceNow World Forum

One is certain – November will be very busy for…

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Event

ServiceNow World Forum in Zurich

Join ServiceNow x Devoteam N Platform and discover how can…

#INNOVATIVE TECH
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Event

ServiceNow World Forum in Frankfurt

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Event

ServiceNow World Forum in London

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Webinar on demand

Citizen Development – a tool for the future

#app-engine#servicenow-2
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News

September 9, 2022

Our customers are in strong certified hands

Welcome to N Platform – the house of tech-nerds. And…

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News

September 6, 2022

Learning Day for our French and Danish ServiceNow teams

At Devoteam N Platform we want to facilitate an environment…

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Join us. We believe in investing greatly in our talents.
If you have a passion for improving customer experience through tech, and a drive to create better change with holistic solutions, get in touch.