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Top 3 ITSM Pro features you didn’t know you had!

Get the platform working for you with these 3 features that you probably didn’t know you had! Spend just 30 minutes with us and get a quick run-through of: DevOps, Performance Analytics and Predictive Intelligence.

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Get the Pro effect and make the best out of your ServiceNow ITSM solution!

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Top 3 ITSM Pro features you didn’t know you had!

Ready to go on a 4-stop journey within Enterprise Service Management?  Get your passport and buckle up.

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ESM journey

Get App-creative. Step into the lab.

Discover the possibilities of ServiceNow Creator workflows with Devoteam N Platform scientists.

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How to build an app in 1 hour

Welcome to Devoteam N Platform’s Travelling Postcard Series!

Join us on this unique journey to our offices around the world!

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Devoteam N Platform's Travelling Postcard Series Devoteam N Platform's Travelling Postcard Series Devoteam N Platform's Travelling Postcard Series

Build your ecosystem based on a technology platform.

Orchestrate the use of multiple technologies, tools and processes. Build scalable workflows. Streamline your operations. Deliver new business value.

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Devoteam N Platform

Customer Service Management – enjoy the difference in 2023

To be able to deliver the highest quality of services, your CSM needs to be flawless. The only way to achieve it is to determine the pain points and overcome the most crucial challenges. Help us understand them by taking part in our quick survey.

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CSM survey: enjoy the difference in 2023 CSM survey: enjoy the difference in 2023 CSM survey: enjoy the difference in 2023

Solutions. Build a better business ecosystem with streamlined workflows.

Digitize business workflows to harmonize technology and tools. Streamline processes that empower your employees. Build an agile ecosystem that accelerates innovation. Business success made simple.

IT workflows - ServiceNow

Technology workflows

Boost your productivity with smooth and simplified IT workflows.

Enterprise Service Management (ESM) workflows - ServiceNow

Enterprise Service Management (ESM) workflows

Drive organization-wide change and growth with digital management best practices.

ServiceNow Rome Employee Workflow overview

Employee workflows

Revitalize your recruitment, retention and productivity with people-centric workflows.

Customer workflows - ServiceNow

Customer workflows

Attract new business and build a loyal customer base with fast and fluid interactions.

Creator workflows - ServiceNow

Creator workflows

Unleash the collective intelligence of your business by empowering tech and non-tech talent.

Governance, Risk and Compliance workflows

Governance, Risk and Compliance workflows

Reduce risks, control costs and reveal data insights that benefit every area of your business.

Customer stories. Join a growing list of happy companies.

Ministry of HRSD reaps the benefits of efficient service management

The snapshot The challenge When the Ministry of Human Resources…

Copenhagen Airports optimizes the IT infrastructure with ServiceNow Discovery

The snapshot The challenge Copenhagen Airport, commonly referred to as…

INVERSIS chooses Devoteam to strengthen the control and reporting of its services management

The client’s context Inversis is a Spanish leading company that…

Leveraging the power of ServiceNow with Afirme Financial Group

Context Banco Afirme is a provider of financial services based…

Transforming customer service management with ServiceNow

The challenge Our client is a global leading provider of…

Revamping Management frameworks for an enhanced customer experience using ServiceNow

The challenge A public institution in Saudi Arabia set goals…

Insights and events. The digital world is moving fast.
Keep up to date with the latest news and insights.

January 27, 2023

Dive into AIOps (3/3): AIOps in ITOM Event Management – Conclusion

In this series of articles, we analysed the recent challenges…

#AIOps Platform#ITOM
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News

January 26, 2023

Kicking off the year in the Devoteam N Platform style

They say that January brings the snow, but for Devoteam…

#Newcomers#ServiceNow
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Events

Protected: Health check #1: Vulnerability Response process

There is no excerpt because this is a protected post.

#cybersecurity#SecOps#ServiceNow
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January 20, 2023

Dive into AIOps (2/3): Observability platform for Event Management

Last week, we wrote about how AIOps support IT operations…

#AIOps Platform#Event Management#ITOM
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Events

ServiceNow ITSM Pro: Virtual Agent – the Asahi experience

For those looking to reinvent the way they approach incident…

#ITSM#ServiceNow
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January 13, 2023

How to succeed with ServiceNow Virtual Agent

A virtual agent, also known as a chatbot or conversational…

#CSM#ITSM#ServiceNow
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January 13, 2023

How to succeed with ServiceNow DevOps

DevOps is a software development method that emphasises communication, collaboration,…

#ITSM#ServiceNow
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January 13, 2023

How to succeed with ServiceNow Predictive Intelligence

Predictive intelligence refers to the use of data, statistical algorithms,…

#ITSM#ServiceNow
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January 13, 2023

How to succeed with ServiceNow Data Analytics

Data analytics is the process of examining data sets in…

#ITSM#ServiceNow
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Why choose us. Discover the power of a platform.

Workflow automation accelerates business efficiency and innovation. The expertise of a ServiceNow Elite Partner helps you scale your enterprise swiftly and sustainably. ServiceNow is a leading-edge Cloud-based services provider that automates enterprise operations. With a suite of user-friendly applications built on the Now platform, you’ll achieve new levels of workflow automation and business process integration.

15 countries served
1000 customers
750 tech experts
200 advisory consultants

Ready to start? The right time to talk about your business automation journey is right now.

Our industries. Every industry wins with ServiceNow.

Energy & Utilities

Are you having trouble focusing on your assets and operations in these troublesome times? We’ve helped many companies to increase their operational efficiency while staying agile for business change.

Retail Industry Solutions - ServiceNow

Retail

Retail requires excellent online and in-store customer experiences enabled through smart and agile workflows. By meeting challenges like phygital, supply chains and franchising, we’ve helped happy retail clients face the future with confidence.

Public Industry Solutions - ServiceNow

Public

In the public sector, addressing inefficiencies, increasing interconnectedness in all levels of government and safe handling of citizen data are paramount. We’ve helped high-profile clients create seamless citizen and employee journeys.

Finance Industry Solutions - ServiceNow

Finance

Finance industry challenges include siloed functions, high manual process costs, security issues and inefficient customer services. With optimized, powerful workflows, we’ve helped valued customers in EMEA and North America simplify the road to success.

Manufacturing Industry Solutions - ServiceNow

Manufacturing

Are you facing intense demands to become increasingly agile, while coping with reduced product lifecycles and poor supply chain visibility? We’ve helped delighted customers integrate systems across functions, improve operations and enhance customer experiences.

Devoteam N Platform

Other industries

No matter how niche your industry, you can benefit from the deep and diverse knowledge and experience of our experts. We have supported over 1,000 clients in countless projects in a plethora of sectors – you can be confident we’ll quickly get to grips with your needs and implement the best solutions.

Join us. We believe in investing greatly in our talents.
If you have a passion for improving customer experience through tech, and a drive to create better change with holistic solutions, get in touch.