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Shift your digital transformation mindset with Now Platform.

Technology is evolving faster than ever. You need an agile platform to adapt, grow and stay ahead of the curve. Devoteam and ServiceNow help you leverage the power of Now Platform to drive your growth through enhanced IT, ESM, Employee, Customer, Creator and GRC workflows.

Now Platform solutions
Now Platform solutions
ServiceNow Partner Elite
ServiceNow Authorized Training Partner
2021 Global Partner - Award Winner - ServiceNow
2021 EMEA Partner - Award Winner - ServiceNow
2020 Regional Partner - Award Winner - ServiceNow

Devoteam has supported more than 1,000 clients on their workflow implementation journey. Here’s how you can benefit from our technical expertise, agile approach and creative vision:

IT workflows - ServiceNow

IT workflows

Boost your productivity with smooth and simplified IT workflows. And transform your enterprise into a productivity engine.

Enterprise Service Management (ESM) workflows - ServiceNow

Enterprise Service Management (ESM) workflows

Drive organization-wide change and growth with digital management best practices. Scale quickly with a service-oriented operating model.

Employee workflows

Revitalize your recruitment, retention and productivity with people-centric workflows. Reinvent new ways to work and improve the experience of every employee.

Customer workflows - ServiceNow

Customer workflows

Attract new business and build a loyal customer base with fast and fluid interactions. Create a seamless customer experience with an end-to-end CSM approach.

Creator workflows - ServiceNow

Creator workflows

Unleash the collective intelligence of your business by empowering tech and non-tech talent. Easily solve your business’s most complex challenges without a single layer of code.

Governance, Risk and Compliance workflows

Reduce risks, control costs and reveal data insights that benefit every area of your business. Put trust into your teams, giving them the tools they need to drive business innovation.

Parlons-en C’est le bon moment pour parler de l’automatisation des opérations de votre entreprise.

Customer stories. Join a growing list of happy companies.

Reducing risk and enhancing security through ServiceNow GRC solution

The challenge This global HR company based in Zurich has...

Revamping Management frameworks for an enhanced customer experience using ServiceNow

The challenge A public institution in the Saudi Arabia set...

Transforming customer service management with ServiceNow

The challenge Our client is a global leading provider of...


Context Banco Afirme is a provider of financial services based...

Insights and events. The digital world is moving fast.
Keep up to date with the latest news and insights.


1 hour



October, 2021

Devotalk: Why Enterprise Service Management is the answer to accelerate your digital transformation

28 October 2021, 15:00 – 16:00 CET Covid-19 has fast-forwarded...

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45 min



November, 2021

Devoteam & XLAB Steampunk – Ansible Automation for ServiceNow

In today’s ever-evolving IT landscape, you need to keep your...

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45 min



November, 2021

Major Case Management: the key to proactive customer service

What if we told you that you could detect issues...

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Expert View

October 7, 2021

ServiceNow Agent Client Collector: Automate your IT Operations

IT Operations is a difficult discipline, that’s what people involved...

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Expert View

October 14, 2021

Security Operations in the ServiceNow Rome Release

In this article, I’m going to highlight the new features...

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Expert View

October 21, 2021

ServiceNow Rome: What’s new in IT Operations Management?

Fall has begun with the autumnal equinox and ServiceNow, sticking...

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March 17, 2020

Devoteam Recognized as the 2020 ServiceNow EMEA Elite Partner of the Year

Devoteam announced that it has been recognized as the 2020 ServiceNow EMEA...

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Join us. We believe in investing greatly in our talents.
If you have a passion for improving customer experience through tech, and a drive to create better change with holistic solutions, get in touch.