ServiceNow ITSM Pro: Performance Analytics

IT service management (ITSM) is quickly becoming the forefront of digital transformation. Organisations have always relied on IT services for conducting day-to-day operations, but ITSM is now being challenged to create, adjust, and deliver IT services faster than the speed of business. Transparent, real-time visibility into service performance enables IT to proactively solve problems and accelerate the business forward.

Let’s make it easier for you with Performance Analytics – join us for the 30-minute run-through of the ITSM Pro feature you just can’t work without. We will show you how to:

Anticipate trends
Prioritise resources
Drive automation and self-service
Guide continual service improvement
Act with confidence

With over 250 predefined, best practice KPIs and out-of-the-box dashboards for monitoring IT service management processes, Performance Analytics will help you to deliver IT services at the speed of business.

And if you want to learn more in-depth about other ITSM Pro features, check our other webinars:

We also run this webinar in German.

Watch the recording