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Wed
8
Mar

March 8, 2023 - 2:00 pm to 2:30 pm UTC+1

ServiceNow ITSM Pro: Performance Analytics

Online event

IT service management (ITSM) is quickly becoming the forefront of digital transformation. Organisations have always relied on IT services for conducting day-to-day operations, but ITSM is now being challenged to create, adjust, and deliver IT services faster than the speed of business. Transparent, real-time visibility into service performance enables IT to proactively solve problems and accelerate the business forward.

Let’s make it easier for you with Performance Analytics – join us for the 30-minute run-through of the ITSM Pro feature you just can’t work without. We will show you how to:

  1. Anticipate trends
  2. Prioritise resources
  3. Drive automation and self-service
  4. Guide continual service improvement
  5. Act with confidence

With over 250 predefined, best practice KPIs and out-of-the-box dashboards for monitoring IT service management processes, Performance Analytics will help you to deliver IT services at the speed of business. 

Speakers

Casper Grewal, Devoteam Denmark

Speaker 1

Casper Grewal

Sales Director

Devoteam Denmark

Paul van Nistelrooij, ServiceNow

Speaker 2

Paul van Nistelrooij

Product Manager

ServiceNow

March 8, 2023 - 2:00 pm to 2:30 pm UTC+1

ServiceNow ITSM Pro: Performance Analytics