Join ServiceNow x Devoteam N Platform and discover how can we improve your organisation by optimising processes, connecting silos, and creating new values in those challenging times. You will have a chance to network with other peers and get valuable advice from our top experts. Get inspired for change.
Join our session at 14:40 CET on Citizen Concern Management in Hanau (Anliegenmanagement) led by Martin Conrad, Lead Consultant at Devoteam & Nikki Benjamin Klenk, Opportunity Manager at the BeteiligungsHolding Hanau GmbH.
The Citizen Concern Management project for the City of Hanau is intended to improve the coordination, sustainability and effectiveness of dealing with feedback from citizens and thus goes far beyond classic offline management of concerns. A future version of the Citizen Concern Management will be also capable to handle municipal internal requests transparent and efficiently processable via cases.
You can register here.
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