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Mastering the art of Service – graduating in ServiceNow CSM, HRSD & CMDB

Mastering the art of Service - graduating in ServiceNow CSM, HRSD & CMDB

This autumn our team of experts is bringing together three interactive sessions to give you an overview of 3 ServiceNow modules – Customer Service Management, HR Service Delivery and Configuration Management Database (CMDB). Each workshop lasts 3 hours and covers the most important aspects of all solutions – everything you should know and you may need. Sign up and graduate with us!

The University of Customer Service Management (CSM)
Online | 26th September 2023 | 10:30 AM – 1:30 PM

The University of Customer Service Management (CSM)

Find out how to help your organisation transform and optimise your customer service offerings, delighting customers and service agents alike.

Online | 5th October 2023 | 10:30 AM – 1:30 PM

The University of HR Service Delivery

Find out how to help your organisation to transform and optimise its HR services, and how to overcome the most common challenges using best practices.

The University of CMDB
Online | 19th October 2023 | 10:30 AM – 1:30 PM

The University of CMDB

Find out how to maintain a healthy CMDB, that is always up to date and accurate and get your organisation’s configuration management back on track.

Do you have any questions? Reach out to our team.