Skip to content

Meet us at the ServiceNow Summits 2023

Devoteam N Platform teams are attending two ServiceNow Summits in June 2023. On June 19th, our Danish Team will be ready to see you at the Tivoli Hotel & Congress Center and on June 28th, our ALPS Team will meet you in The Circle Convention Center. Make sure to register and stop by our booth for a chat on how we can help your organisation work more efficiently.

More about the events:

ServiceNow Summit in Denmark, June 19th

We will have 2 sessions in Copenhagen!

#1 – Join our session at 1:35 PM – 2:05 PM with Nye Veier to hear about:

“How Nye Veier use ServiceNow to improve the land acquisition process”


Ole-Terje Pedersen, Senior Advisor and Acquisition, Nye Veier
Thor-Christian L’orange, Senior Advisor Digital Transformation, Devoteam

#2 – Join our session at 2:30 PM – 3:00 PM with Genmab to hear about:

“The Journey to Implement Strategic Portfolio Management at Genmab IT&D”

An overview of the change management involved in moving Genmab IT&D from multiple data points (e.g., PowerPoint, Excel) to the ServiceNow Strategic Portfolio Management platform.  And our plans for future expansion of services

Jim Treacy, IT PMO Manager, Genmab

ServiceNow Summit in Switzerland, June 28th

Join our session at 11:30 AM – 11:55 AM with The Adecco Group to hear about:

“Skywalker – The Rise of Service Management, a journey towards IT stability and foundational transformation”

With over 36,000 employees across 40 countries, The Adecco Group uses in region of 2000 applications and technical services globally. The Skywalker project was established with the aim of enabling Adecco’s foundational transformation in both IT Service Management (ITSM) & IT Operations Management (ITOM). The ServiceNow platform was identified as the key platform we would leverage to drive this change. An essential part of the agenda was the reduction of technical debt across the platform and moving closer to out-of-the-box functionality, thus allowing Adecco to benefit from the suite of available ServiceNow products. In addition, key tooling improvements increased the process maturity of existing processes and also allowed us to establish new process capability.

Another key focus area was the establishment of a Command & Control Centre (C&CC), located in our Prague IT Hub. The aim of the Command & Control Centre was to move from a reactive approach to a more proactive one, eventually becoming more preventative and ultimately predictive. Operating on a 24/7 basis and monitoring our IT estate established record levels of IT stability. This stability allowed our colleagues in the Adecco group to be more productive as we progressed on our Future @Work strategic direction.

Devoteam was selected as the key strategic partner in this journey, They supported Adecco on aspects of the project, ranging from ServiceNow development and expertise as well as helping establish agile ways of working. Come and listen to the story of Skywalker by The Adecco Group and Devoteam!

Adrien Perrot, ServiceNow Platform Owner, The Adecco Group 
Alexandru Ureche, Global Head of Command and Control Centre, The Adecco Group
Radek Bělina, Solution Director, Devoteam

If you have any questions, feel free to get in touch.