We are happy to announce the successful launch of ServiceNow at Paradigm Brussels, a public IT service provider for the Brussels region.
The journey began amidst the challenging backdrop of the COVID-19 pandemic in 2020, commencing as a CSM-ITSM architecture. Since then, we have achieved significant milestones, including the integration of Strategic Portfolio Management and the introduction of a second ServiceNow ITSM platform, meticulously designed to cater to the specific needs of smaller enterprises seeking a user-friendly, out-of-the-box solution. This transformation empowers Paradigm to serve and support its customers with unparalleled efficiency, regardless of the circumstances.
We extend our heartfelt gratitude and sincere congratulations to every dedicated individual who played a pivotal role in making this project a resounding success. Your hard work and commitment have resulted in an achievement that will undoubtedly bring a positive impact to Paradigm and its valued clientele.
This milestone signifies a remarkable journey of collaboration, innovation, and dedication to providing top-tier IT solutions. As we look ahead, we are excited to continue our partnership with Paradigm and explore new horizons in IT service excellence.