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January 11, 2023 - 2:00 pm to 3:00 pm UTC+1

New Year’s Shower: Workflow Predictions 2023

Online event

Once again, we’re kicking off 2023 in style!

A new year awaits – and we are ‘workflowing’ like never before! But what will be groundbreaking when it comes to workflows in 2023, and how do you get your business and organization involved?

Join us on Wednesday, 11th January at 2:00 PM CET for an hour full of inspiration. We will give an overview of the workflow ecosystem in 2023, and give you inspiration for the coming year of digitalization!

We have lined up 6 experts in a panel – each of them will predict the coming year within…

  • Technology workflows – meet expert Michael Olsen from Denmark
  • Enterprise Service Management workflows – meet expert Ahmad Al-Omari from the Middle East
  • Employee workflows – meet expert Anne Granet from France
  • Customer workflows – meet expert Petr Smejkal from the Czech Republic
  • Creator workflows – meet expert Jürgen Werkmann from Germany
  • GRC workflows – meet expert Jan Rendl from the Czech Republic

To control the course of the battle, we have Adam Haylock from ServiceNow as a moderator.

We look forward to a dynamic session – you can expect no slides, just us and 6 exciting and thought-provoking predictions.

Take part with us, we welcome any sharp questions that pop up during the session from you.

Happy New Year! ?


Adam Haylock, ServiceNow
Adam Haylock

Advisory Solution Consultant, ServiceNow

Ahmad AlOmari, Devoteam
Ahmad Al-Omari

ESM Workflows Lead

Devoteam Middle East

Anne Granet, Devoteam
Anne Granet

Presales Manager & Employee Workflow Lead EMEA

Devoteam France

Jan Rendl, Devoteam
Jan Rendl

Cybersecurity Centre of Excellence Business Lead

Devoteam Alps & ICE

Jürgen Werkmann, Devoteam
Jürgen Werkmann

Creator Workflows Lead

Devoteam Germany

Michael Olsen, Devoteam
Michael Olsen

Technology Workflows Lead

Devoteam Denmark

Petr Smejkal, Devoteam
Petr Smejkal

CSM Centre of Excellence Tech Lead, Devoteam ALPS & ICE

Petr is an EMEA expert lead for Customer Workflows at Devoteam. He has a wide experience with different ServiceNow products, but Customer Service Management is his specialty. Petr led small, medium and huge implementations as an architect and he always tries to find the most effective, yet simple solution, specifically designed to the client's needs.

January 11, 2023 - 2:00 pm to 3:00 pm UTC+1

New Year’s Shower: Workflow Predictions 2023