The essentials of Service Operations: How and why you should build one

Join us for an in-depth exploration of the fundamental principles of ServiceNow Service Operations.

In this webinar, we’ll delve into the core concepts, strategies, and key reasons behind establishing a robust Service Operations framework. Discover the ‘why’ behind building a Service Operations structure and gain valuable insights into the ‘how’ that drives successful implementation.

Whether you’re new to ServiceNow or seeking to optimise your existing processes, this session is a must-attend for professionals aiming to elevate their service delivery standards.

Don’t miss other webinars on Service Operations:

Our customer’s journey in building Service Operations (March 7th)

The business case for Service Operations: Maximising efficiency and ROI (April 11th)

Speakers

Casper Grewal

Deputy CEO

Devoteam Denmark

Scott Gamble

Principal - Global ITSM Leading Practices, ServiceNow

Responsible for industry and ServiceNow ITSM leading practices. Helping customers get the best value out of the platform and actively supporting ServiceNow internal and partner implementation teams.