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Chapter 11

Adapting to Remote Work Reality

The global shift towards remote work has revolutionised the way organisations operate. As the lines between work and personal life blurr, the need to adapt employee growth and development initiatives to the remote work landscape becomes imperative.

In this section, we’ll explore the challenges posed by remote work, strategies for remote learning and development, and how ServiceNow’s solutions cater to these evolving needs.

Challenges of remote work on employee development

Remote work introduces unique challenges to traditional employee growth methods:

  • Lack of interaction: Reduced face-to-face interactions can hinder collaborative learning and skill sharing.
  • Self-discipline: Remote employees need strong self-discipline to manage time effectively for learning and development.
  • Isolation: Remote workers may feel isolated, impacting their motivation to engage in learning activities.

Remote learning and development strategies

To address the challenges of remote work, organisations should consider these strategies:

  • Virtual learning platforms: Utilise virtual training platforms and online courses to facilitate remote learning.
  • Microlearning: Offer short, focused training modules that remote employees can complete during breaks.
  • Digital collaboration: Encourage online collaboration through virtual workshops, webinars, and discussion forums.

ServiceNow’s solutions for remote employee growth

ServiceNow’s adaptability extends to the remote work context:

  • Virtual Learning Hub: ServiceNow’s platform supports the creation of virtual learning hubs with access to a wide array of resources.
  • Digital mentorship: Enable remote mentoring relationships through virtual channels, ensuring guidance and support.
  • Remote feedback mechanisms: ServiceNow’s tools facilitate remote feedback collection to maintain ongoing growth conversations.

By embracing remote learning and development strategies and leveraging ServiceNow’s capabilities, organisations can bridge the gap between physical and virtual workspaces, ensuring that employee growth remains a priority regardless of the work environment. In the following section, we’ll address common challenges in employee growth and development initiatives and how ServiceNow’s solutions contribute to overcoming these obstacles.