Get the Pro effect with ServiceNow ITSM Pro
Have you ever wondered how to make even better use of your ServiceNow ITSM solution? Is there something you’re missing out? Make sure you reach the full potential of the platform and learn more about ServiceNow ITSM Pro capabilities from the experts.
Let’s begin
Let’s start from the beginning – what is ServiceNow ITSM Pro?
With increased automation and the delivery of intelligent, responsive IT services, IT Service Management Professional builds on the strength of ITSM Standard. With structured machine learning that automates repetitive operations and offers real-time visibility into your teams and processes for enhanced efficiency and cost savings, it increases your IT productivity by over 20%. AI-powered chatbots with built-in machine learning can also improve the employee experience.
ServiceNow ITSM Pro builds on ServiceNow’s market-leading ITSM solution with powerful automation capabilities that turbocharge your digital transformation. With ServiceNow ITSM and the Now Platform as your foundation, you stop wasting your money and automate technology workflows on our single cloud platform, harnessing shared data and analytics.
So, where are you with your ServiceNow ITSM solution? Are you a current Standard or Pro evangelist?
I have a Standard ITSM package
Is your solution enough? Do you think you might be missing out? Learn about the perks of ITSM Pro and what it can do for your organisation with us. We will guide you through the best features and show you how to make the best out of your investment.
I have an ITSM Pro package
Ok, so you have ITSM Pro, but are you sure you are using all the features available in the solution? Make sure you use what you pay for and learn more about the best ITSM Pro features with us. Reach the full potential of the Now Platform.
Either way, we will show you what’s right in front of you and how to make the best out of it.
Did you know about those?
ServiceNow ITSM Pro features
Make sure you utilitise your ITSM solution to its fullest capabilities
DevOps
Improve collaboration between ops and dev teams and deliver innovation at speed needed for your organisation’s success.
Performance Analytics
Get an overview of your organisational performance and allocate your resources better based on the accurate data visualisations.
Virtual Agent
Solve the issues faster and more efficiently with an automated, conversational chatbot that understands natural human language.
Predictive Intelligence
Analyse your past with a built-in machine learning to get the best idea of what how to solve the issues in the most efficient way.
Continual Improvement
Maximize performance and efficiency of your people and processes by streamlining work across all departments and identifying bottlenecks in your organisation.
Vendor Manager Workspace
Analyse and optimize vendor performance with accurate data and increase value for your organisation.
Dynamic Translation
Deliver the best services and scale your business by removing the language barriers and translating text in real-time.
We’ve asked our Consultants what is their favourite ITSM Pro feature. See their picks!
I would say DevOps because most organisations are increasing their focus on DevOps and supporting this process within ServiceNow is extremely interesting.
We’ve asked our Consultants what is their favourite ITSM Pro feature. See their picks!
My favorite feature is definitely Performance Analytics. It provides real-time insights and data visualization capabilities that can help organizations to identify and address issues more quickly. It also allows organizations to gain greater visibility and control over their processes and services.
We’ve asked our Consultants what is their favourite ITSM Pro feature. See their picks!
My favourite would be Dynamic Translation, because it extends our possibilities for collaboration across the globe.
Would you like to see a real example of the ServiceNow ITSM Pro power?
Check our customers’ stories!
As one of the largest players in the European food & drink industry, Asahi Europe & International needed to shift their ITSM capabilities to a higher gear. The client acquired a ServiceNow ITSM Pro license with the short-term strategy of implementation and admin training, and a long-term goal consisting of broadening the scope of the solution with continuous innovation.
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Read moreWho are we? 2023 ServiceNow EMEA Elite Partner of the Year
Devoteam has supported more than 1,000 clients on their workflow implementation journey. Here’s how you can benefit from our technical expertise, agile approach and creative vision.
Your award-winning partner
With 25 years of service management expertise, we’ll streamline your strategic evolution in innovative and exciting ways. And you’ll always receive the best bespoke solutions from our team of hundreds of experts across 15 countries – we’ve supported thousands of clients across EMEA and beyond. With a firm focus on customer-centric design, our management consultants always work in synergy with our delivery experts to drive holistic transformation – so every element of your enterprise is aimed towards excellence. Your full ServiceNow platform coverage and expertise is backed by the collective brainpower of our International Centres of Excellence (ICE) in Toulouse and Prague – as well as our status as ServiceNow Elite Partner and Global IT Workflow Partner of the Year 2021. With an award-winning partner by your side, there’s no limit to what you can achieve.
Would you like to know more about the ServiceNow ITSM Pro?
We are here to answer your questions and guide you through the implementation.
We realize that every company is different and has different expectations, resources and needs. That’s why at Devoteam N Platform, you will get a consultation designed specifically for your needs. We will be with you every step of the way, guiding and advising you on your digital journey, to make sure you succeed long-term.
Ask Michael
